FAQ

General Information

Answers to the most frequently asked questions such as check-in, etc... Do you need more information? We are happy to be reached by e-mail for you.

Good to know

Arrival - check in
Check-in is possible from 2 p.m. At the front desk we are here for you daily from 8 a.m. to 6 p.m. You are welcome to arrive before 2 p.m. and deposit your luggage at our hotel. If you arrive later than 6 p.m., please notify us briefly.

Departure - check out
Please check out by 10.30 a.m. You are still welcome to use the hotel on the day of departure - we will deposit your luggage at reception.

Baby cot
We ask you to indicate this when you reserve your room. We provide the cot free of charge.

Dogs
Dogs are welcome on request (special rooms) 21, - Euro per day without food

Regional superbreakfast
We serve our delicious breakfast daily from 7.30-11 a.m. in the Café Deli.

Parking & Charging for electric vehicles
Parking spaces are free directly at the hotel. Free underground parking spaces on request. A public charging station for electric vehicles is 50m from the hotel.

Ski pass
Get your pass with reduced rates at the reception at Hotel Bären.

Cancellation
If you cancel within one month (30 days) before arrival, a cancellation fee of 50% of the total price of the stay will apply. Before that you can cancel free of charge. / In the event of cancellation on the day of arrival, we charge 100% of the total price of the stay.

Payment terms
We accept cash or credit card: Visa, Mastercard and Maestro.